General Conditions

 

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FACES WITH STORIES® Marketing Programs are promoted and organized by Palmeiro Global Lda. whose headquarters are located at Rua Direita N.33 2665-113 Gradil - Portugal. Your membership in FACES WITH STORIES® Marketing Programs implies your full and unreserved acceptance to and of these General Conditions and your agreement to be bound by them. No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision. Palmeiro Global reserves the right to change these General Conditions or cease them at any time without notice. Any changes to these Conditions will be communicated on FACES WITH STORIES® Cosmetics online store, https://faceswithstoriescosmetics.com, or by email. It is your responsibility to check for such changes. The changes will apply to the use of the Marketing Programs after we have given such an announcement. If you do not wish to accept the new Conditions, you should not continue to use the Programs. If you continue to use the Programs after the date on which the change comes into effect, your use of the Programs indicates your agreement to be bound by the new Conditions.

FACES WITH STORIES® Marketing Program is made up of three different Programs and they are:

- Loyalty Program

- Referral Program

- Affiliate Program

1. Membership

a) FACES WITH STORIES® Marketing Programs are available only on our online store https://faceswithstoriescosmetics.com.

b) To be eligible to join any of the FACES WITH STORIES® Marketing Programs you must be an individual, 18 years of age or over; and be registered on our online store (account holder), at https://faceswithstoriescosmetics.com with your real name, address, phone number, e-mail address and any other details requested.

c) Your membership application for any of the FACES WITH STORIES® Marketing Programs is made in your customer account area, after acceptance of these terms.

d) You are entirely responsible for keeping your personal data up to date. FACES WITH STORIES® is not responsible when you do not receive offers and/or communications due to incorrect or obsolete data.

e) Your membership in any of FACES WITH STORIES® Marketing Program is personal and non-transferable.

f) Only one subscription per Program and per person is possible (name, surname, address and account).

2. Loyalty Program

Join our Loyalty Program and buy products at lower prices!

The fact that you are a customer or are registered in our store does not grant you immediate membership in this Program. You need to apply for a membership in your customer account area. Please read our terms below and fill in an application.

a) The Loyalty Program allows you, who buys from FACES WITH STORIES® Cosmetics to earn points that can be converted into discounts on future purchases on our store.

b) In this Program, for every 100 points you accumulate, you earn 10 euros to spend on purchases.

c) The Loyalty Program is available to anyone, who is registered in the FACES WITH STORIES® Cosmetics online store; and who applies and accepts the terms and conditions of the Program.

d) You will start earning points as soon as your application is validated, and only after you receive a welcome email.

e) You earn points for every purchase you make, on our online store. All points are indicated on the page of each product belonging to the program; and will multiply the points by the number of equal products purchased.

f) All products and services on the online store accumulate points, including discounted products.

g) You may also earn points in the following situations:

- By posting a review on purchased products = 5 points per review (only 1 review per purchased product will be considered);

- By posting a review with a photo on purchased products = 10 points per review with a photo (only 1 review per purchased product will be considered);

- By sending us photo/s of purchased products that show you with FACES WITH STORIES® products, or your makeup looks with our products = 15 points per photo;

- Sending us a blog post = 25 points per blog post; 

- Sending us a video of purchased products, with the minimum duration of 20 seconds, that show you with FACES WITH STORIES® products or your makeup look with our products = 30 points per video.

h) Photos and videos should be sent to info@faceswithstoriescosmetics.com and blog posts should be sent to blog@faceswithstoriescosmetics.com.

i) All contents mentioned in g) are subjected for approval; and only approved content will earn you points. All contents should be originals and belonging to the person who sent them.

j) All points will be attributed to your customer account within 20 days after approval.

k) All of the above situations are subjected to the Online Store, Blog and Social Networks Policy.

l) Earned points are valid (for use) for 24 months from the date they were awarded. After this period, they expire and are no longer valid.

m) Points earned in the Loyalty Program can only be discounted directly on the value of your order when previously converted into voucher codes.

n) There is no minimum amount of points from which it is eligible for you to use your points.

o) Vouchers can be used for any purchase of value equal to or greater than the discount amount assigned for it.

p) Voucher codes, after being generated, must be used within 30 consecutive days. After this period, they are no longer eligible.

q) Voucher codes, created with points, are personal and non-transferable.

r) Deducted points will be credited back to your account if you have returned a product.

s) You can use your voucher codes with other discount codes or vouchers, except when the voucher or codes publishes otherwise.

3. Referral Program
Only available upon request. If you are interested, please, send us an email to marketing@faceswithstoriescosmetics.com.

Join our sales team and start winning!

a) All those who have a website, a blog, a Youtube channel or social networks and who send traffic to FACES WITH STORIES® Cosmetics can apply.

b) The Referral Program encourages selected members to become "Sponsors", who win rewards with purchases made by their friends, contacts and followers, after having referred FACES WITH STORIES® Cosmetics online store to these friends, contacts and followers.

c) The "Sponsor" is a person who brings friends/contacts/ followers to our online store via:

- email,

- personal assigned link (Registered link),

- banner (provided by Faces With Stories and available in the Referral Program area),  

- customized voucher code (the program generates codes automatically that can be customized when requested).

d) In addition to the conditions described above, you need to apply to become a Sponsor with a briefing about yourself, sent to marketing@faceswithstoriescosmetics.com.

e) To leave this Program you only need to write an email to marketing@faceswithstoriescosmetics.com, informing your intention. You will also need to delete all links, codes and banners that you shared on your site, blog and social networks.

 

4. Affiliate Program
Only available upon request to people previously accepted in the Referral Program.

This program is an extension of the Referral Programa providing Marketing tools for the promotion of specific products (belonging to the Affiliate Program), where you can earn more!

a) All those who meet the following conditions may apply to become an Affiliate in the Affiliate Program:

- owners of a website, a blog, Youtube channel or social networks and thus send traffic to FACES WITH STORIES Cosmetics;

- who have a membership in the Referral Programa and have reached an accumulated value of sales, in the amount of 250 euros.

b) In addition to the conditions described above, to become an Affiliate you need to apply with a briefing about yourself. 

c) The Affiliate Program enables Affiliates to send traffic to FACES WITH STORIES® Cosmetics online store, by sharing product links specific to this Program, in their social networks, blogs and emails. Each sale made, through these links, will earn the Affiliate a commission.

 

5. Payment method

a) All rewards obtained, in any of the FACES WITH STORIES® Marketing Programs, are to be used to make purchases in the FACES WITH STORIES® Cosmetics online store, without requiring a minimum or maximum purchase amount.

b) The shipping costs charges are added to each order and cannot be discounted with earned rewards.

c) Points earned must be previously converted into voucher codes before they can be discounted in the final amount at checkout.

d) Earned points in the Loyalty Program may only be used to make purchases on the online store and cannot be converted for money withdrawal.

e) Accumulated points are valid for 24 months from the date they were awarded.

f) Voucher codes can be used for any purchase of value equal to or greater than the discount amount assigned by it.

g) Voucher codes, after being generated, have to be used within 30 consecutive days. After this period they are no longer eligible.

h) Voucher codes, created with points, are personal and non-transferable.

i) Rewards (pending or not) will be annulled in the following cases: non-payment, payment error or return situations.

 

6. Protection of Personal Data And Other Conditions

a) The personal data of members of FACES WITH STORIES® Marketing Programs will only be used by Palmeiro Global Lda for the following purposes:

- Management of FACES WITH STORIES® Marketing Programs;

- Sending commercial communications related to FACES WITH STORIES Marketing Programs®.

b) Members of FACES WITH STORIES® Marketing Programs have the right to access their personal information, correction of personal information, or removal of personal data, and for this, the member should send an email to marketing@faceswithstoriescosmetics.com.

c) The general terms and conditions of our store and its policies should also be read and taken into consideration by members of the Marketing Programs as they are also part of this document.

We reserve the right to change these General Conditions.  The last change was made in June 2020.

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